Shipping and Returns
Any order to the contiguous 48 states that is $100.00 or greater will receive FREE ground shipping . Not included are oversize items (some seats/fuel jugs) or if stated in the item description. 3 day, 2 day, overnight, and weekend overnight shipping are available. However, if your order qualified for "Free Shipping" and you later return the item/items on that order for a refund, you must pay for the free shipping you received on that order before any refund will be issued. Return shipping is the responsibility of the buyer. If it is difficult for you to visit a shipping facility to arrange for return shipping, we will gladly send you a return label for your convenience. Return labels will be offered for a minimum of $20. The weight and size of the return will determine the final return price. Items must be returned to us new, unused, and in the original packaging. Shipping charges incurred on any order are non-refundable upon return of the item(s). Exemption: If product was opened but later deemed defective) If you have any questions, please call any member of our sales staff @ 1-888-748-RACE.
Alaska, Hawaii and any other delivery address beyond the 48 contiguous shipments will have additional shipping charges, We will contact you with pricing and delivery options.
We want our customers to be safe and have the exact pieces they want. We know how hard it is to find the exact fit for your helmet, suit, gloves, shoes, etc. Our simple return and exchange options are below.
- 1-15 Days after delivery to you: Full refund or Exchange
- 15-30 Days after delivery to you: Exchange
- 15-30 Days after delivery to you: Refund minus 15%
- 31+ Days after delivery to you: No returns or exchanges allowed
Items must be returned to us new, unused, and in the original packaging. Products returned must include all original packaging and exterior box. (Exemption: If product was opened but later deemed defective. If an item is deemed to be defective within 30 days of purchase, DiscoveryParts will replace it with an identical item or a full store credit will be issued upon arrival of the return. Please make sure to thoroughly inspect the purchased product before using it and ensure the user of the product is familiar with the correct application and proper care) If you have any questions, please call any member of our sales staff @ 1-888-748-RACE
*Please note: NOT ALL ITEMS ARE RETURNABLE. No returns or exchanges will be accepted on final closeout items.
How to Start an Online Return Merchandise Authorization "RMA"
1: Log into your account
2: Click “Order history and details”
3: Click on the order reference of the item you want to return
4: Put a check in the box to the left of the item you want to return
5: Explain what you wish DiscoveryParts to do with your return: ie, exchange for a different color, send one size larger/smaller, refund, etc. then click the “Make an RMA slip”
A DiscoveryParts team member will then send you a link with your RMA paperwork to print and put with your returned item. This ensures we correct any issue and make your order perfect and fast.